The first 24 Hours...can make the difference between restoring versus replacing your property and personal belongings. Servpro's 1-4-8 Service Response Guidelines can prevent fire damage from creating long-term problems.
1 Within one hour from notice of loss, a Servpro Franchise Professional will contact you to arrange for service.
4 Within four hours of loss notification, a Servpro Franchise Professional will be on-site to start mitigation services.
8 Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.